Company Profile
Industry:Information Technology and Services
Site:vivocha.com
Description:Welcome to VIVOCHA's home on LinkedIn!
Vivocha is an online customer service software company that helps businesses of any size to sell more on-line thanks to better customer support.
Customer Problem:
the e-commerce biz is growing fast but it doesn't work without customer care. Consumers abandon nearly 60 percent of all online transactions before they hit “submit”, the industry average conversion rate is less than 3%. For businesses serious about selling online, each abandoned...
Specialties:Online Customer Service, Customer Care, Conversion Rate Optimization, Live Engagement, Online marketing, eCommerce, Live Chat, VoIP, Call Center, Contact Center
Founded:2012
Company size:11-50 employees