Sutherland Global Services

1160 Pittsford-Victor Road, NY

Company Profile

Industry:Outsourcing/Offshoring

Site:sutherlandglobal.com

Description:Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the...

Specialties:End-to-end Business Transformation services, Business Process Outsourcing (BPO), Knowledge Services, Technology-enabled Services, Healthcare, Banking, Financial Services, Travel, Retail and Electronic Commerce Industries

Founded:1986

Company size:10,001+ employees

Summary

The organization Sutherland Global Services operates in Outsourcing/Offshoring industry. Sutherland Global Services is situated in NY. Visit the official website of Sutherland Global Services for more information.

Who has worked at Sutherland Global Services

	Position at Sutherland Global Services	Previous job position
Alberto Temple	Manager
Alexis Pressley	SalesSince Mar 2012	WendysCashier Jun 2008 - Oct 2011
Amira Bethea	Insurance ConsultantSince 2012	Portfolio Recovery Associates 2011 - 2012
Andrew Collister	Supervisor	GatewaySales Supervisor Since 2005
Angie Deigel	Sales
April Arzola	hr SupervisorSince Sep 2009	Jeanne Heckmanhr Supervisor Aug 2008 - Sep 2009
Ashley Dorr	TrainerSince Mar 2012	Metro MattressAssistant Manager Jul 2011 - Mar 2012
Barb Heinsler	csr
Becky Havranek	Community Relations Manager US & CanadaSince Jul 2008	Rochester WorksBusiness Services Representative Mar 2007 - Jul 2008
Beky Avery	Sutherland Global ServicesSince Feb 2011	Partylite Candles and GiftsParty Planning Jan 2007 - Apr 2011
Bethany Green	Customer Service RepresentativeSince Sep 2011	DialamericaCustomer Service Representative Apr 2012 - Jun 2012
Breshawna Jones	ConsultantSince Nov 2013	WegmansCashier Feb 2010 - Jun 2013
Caroline Crocker	EA
Carolyn Finn	Supervisor Quality Manager, Service ExcellenceSince Mar 2011 Training Manager APMSince Sep 2006
Cassandra Alvis	Director- Client RelationsSince Jan 2011	PHH MortgageVendor Relations Support Dec 2000 - Dec 2010
Catherine Ronald	Teamlead
Chris Burns	Team Lead
Christine Datu	supervisor
Chuck Stephanski	ConsultantSince Feb 2013	Northwestern MutualFinancial Representative Apr 2012 - Jul 2012
Connor Sinclair	Sutherland@Home Workforce ManagerSince Sep 2004	FedEx OfficeAssistant Manager of Technology Feb 1998 - Jul 2004
Corrine Jefferson	Customer Service Professional, Sutherland Global ServicesSince 2012	Bon-tonSales Associate Since 2012
Cynthia Fletcher	Account ManagerSince Mar 2013	Apollo Health StreetAccount Manager Since Nov 2012
Damoes Wilson	Customer ServiceSince Aug 2013	Shoprite of DalevilleDeli Concierge Jan 2013 - Aug 2013
Dan Dingel	Trainer
Dan Freitas	Global Business ControllerSince Oct 2012	Hewlett-PackardAccount Business Manager Sep 1995 - Oct 2012
Daniel Schmitt	ConsultantSince Aug 2011	Wendy's RestaurantsCrew Leader Jun 2006 - Aug 2011
Danielle Jones	ConsultantSince Oct 2013 CashierOct 2013 - Jan 2014	New York State FairCashier Aug 2013 - Sep 2013
Danny Dude	TSE
Dave Parkhurst	Trainer
David Gray	Account Rep
Dena Stokel	sales
Denise Malara	Relationship Manager
Deseree Jones	ConsultantSince Nov 2013	Landmark IndustriesAssistant Manager Nov 2012 - Dec 2013
Diane Tanner	customer service
Dina Borik	Executive AssistantSince Feb 2010	DiMarco Constructors, LLCExecutive Assistant Apr 2008 - Oct 2009
Dorothy Laberge	Executive ParkwaySince Apr 2012	Priority StaffingSutherland Global Services Sales Advisor Dec 2011 - Mar 2012
Earl Major	IT Customer ServiceSince Nov 2012	Equity Group Dec 2011 - Oct 2012
Eileen May	Account Represenitive
Elisha Guidry	Mortgage UnderwriterSince 2012
Frank Gori	Associate
Gabriele Grant	Sales
Gail Degroff	Team ManagerSince 2009	Lehigh Valley Family RestaurantManager 2004 - 2009
Gary Baker	INSURANCE AGENTSince 2014	BANKER'S LIFE AND CASUALTYINSURANCE AGENT 2012 - 2013
Geoffrey Szilagyi	Sales
Grace Concepcion	associate
Heather Morgan	ConsultantSince Aug 2012 ConsultantDec 2011 - Apr 2012	Sales Associate Crabtree & EvelynFloor Associate/Cashier Jun 2012 - Aug 2012
Ian Parker	Customer Service RepresentativeSince Jun 2010	FedEx ExpressPackage Handler Mar 2008 - Feb 2009
Iman Mclain	ConsultantSince Jun 2014
James Sullivan	IT
Jason Hyde	Head of Operations - ColombiaSince May 2013 Associate Vice PresidentSince Feb 1995	Sutherland Global ServicesAssociate Vice President Since Feb 1995
Jay Stants	Data Center Technician / Network AnalystSince Dec 2006
Jeff Von Hendy	Social Media Solutions EngineerSince Jan 2013 Team ManagerSince Feb 2010	Sutherland Global ServicesTeam Manager Since Feb 2010
Jeffrey Brokhoff	CSR/Sales
Jennifer Durham	Product Specialist
Jennifer Kasanov (Sadler)	Sales Support ManagerSince Jul 2008
Jeremy Anderson	ConsultantSince Jan 2013	Dollar GeneralSales Associate Apr 2012 - Dec 2012
Jeremy Hernandez	Sales Associate
Jericho Velasco	TSR
Jessica Crawford	Customer ServiceSince Aug 2013	McDonaldsCrew Trainer Apr 2013 - Aug 2013
Jessie Bill	CSR
Jonathan Holmes	Team LeadSince Oct 2011	United States Marine CorpsTeam Leader Jun 2005 - May 2011
Jose Ortiz	ConsultantSince 2013	GAP IncSales Associate 2012 - 2013
Joseph Lattuca	ConsultantSince 2011	Kelly ITComputer Operator 2008 - 2009
Joseph Rousseau	Program TrainerSince Dec 2009
Joshua Budde	ConsultantSince Jul 2013	VemmaBrand Partner Since May 2013
Joshua Gardner	ConsultantSince Feb 2014	Wilson FarmsSales Associate Jun 2012 - Sep 2012
Joshua Hutchings	ConsultantSince Mar 2014	Bowling Green State UniversityTeaching Assistant Aug 2012 - Aug 2013
Justin Tibbitts	Senior TM - Intuit IWASince May 2003
K. Saturn	SupervisorSince Aug 2009
Kamar Braimbridge	Process AssociateSince 2013	Apollo Health StreetProcess Associate 2010 - 2013
Karen Thompson	Corporate TrainerSince Feb 2008
Kari Boso	Customer Service RepresentativeSince Aug 2014	MIDLAND MORTGAGE COMPANYCustomer Service Representative Jun 2011 - May 2013
Kathleen Kane-Lusk	Receptionist
Kathy Lusk	Receptionist
Kevin Weeks	Customer Service
Kimberly Butler	Customer Service
Linda Dempster	Supervisor supervisor
Lisa Bowen	Director of Global Services
Lisa Gianni	Team ManagerSince Sep 2006
Malcolm Ashford	custmoer service customer services
Maria Walker	customer service
Mark Craib	Project Manager Program ManagerSince Aug 2008 Manager1999 - 2011 Manager1999 - 2008 Project Manager1999 - 2008
Matthew Gibson	Customer ServiceSince Dec 2013	Allenwood FacilitiesLandscaper Feb 2013 - Nov 2013
Matthew Morhman	customer service
Matthew Palermo	Supervisor
Melanie Gibson	Billing SpecialistSince Aug 2014	Bank Of WinnfieldTeller Feb 2014 - Aug 2014
Melissa Armstrong	Billing Specialist
Melitza Ortiz	Customer Service RepresentativeSince 2010
Michael Cohen	Manager of OperationsSince Oct 2005 Manager of Operations2005 - 2008	MAMC CORPOwner/President Aug 2002 - Aug 2005
Michelle Vu	ConsultantSince Apr 2014	Employer Solutions IncOffice Intern May 2012 - Dec 2012
Mike Lafay	Global Business Development ManagerSince Mar 2004
Mike Leone	Sr. Director OperationsSince Nov 1996 Sr. Business DirectorSince 1996	Sutherland Global ServicesSr. Business Director Since 1996
Mitthu Bhattacharya	CUSTOMER SERVICE REPRESENTATIVESince Sep 2010	West at Home LLCCUSTOMER SERVICE REPRESENTATIVE Nov 2009 - Feb 2010
Monte Morgan	DirectorSince Mar 2011	CHARTIS InsuranceSr. Director Jul 2001 - Dec 2010
Najim Kehal	EMA
Nedzad Bradaric	support +
Nichole Muller	ConsultantSince Dec 2012	NOERR ProgramsAssistant Manager Nov 2012 - Dec 2012
Nolan Fraver	TSR	Sutherland Global Services Phils IncTSR
Odell Beverly	supervisor
Patrick Purcell	Sales
Paul Dalrymple	trainer
Priya Roy	TransitionSince Dec 2011	SVB Financial GroupManager Since Aug 2009
Queen Lockett	Data EntrySince Jan 2013	Saint Paul StreetData Entry Since Apr 2012
Robert Grove	Tech +
Robert Suryasentana	Mr
Ryan Resma	BPO Industry Customer Service RepresentativeSince Jan 2008	Sutherland global ServicesCustomer Service Representative Since Jan 2008
Sadyiah Johnson	ConsultantSince Jan 2012	Kelly Temporary Services Sep 2011 - Dec 2011
Sam Scherzi	Supervisor
Satish Raman	Global Corporate FinanceSince Jan 2004	SPARK CapitalVice President 2001 - 2003
Scott Fitzgerald	ControllerSince Jun 2005
Selena Anchini	Customer Service RepresentativeSince Mar 2013	KmartCustomer Service Representative Dec 2009 - Mar 2013
Shadiyah Muhammad	ConsultantSince Dec 2012	RadioShackSales associate Aug 2012 - Dec 2012
Shanmugha Krishnan	Sr Project Manager - PeopleSoftSince Jul 2001
Shaquana Woodley	Turbotax AgentSince Dec 2012	K-Mart Retail CorporationCashier Since May 2011
Shareen Tanna	customer service
Shaunte Trisvan	CUSTOMER SERVICESince Oct 2007 Technical Support	VOLUNTERS OF AMERICALEAD TEACHER Mar 2004 - Mar 2007
Stacy Olivieri	ConsultantSince Aug 2013	Lady footlockerCashier Feb 2013 - Aug 2013
Sue Kern	Customer ServiceSince Jan 2008	MACTEC Engineering & Consulting, IncACCOUNTANT Jan 2007 - Sep 2007
Tameka Hopper	CSR
Tashia Tates	CUSTOMER SUPPORT
Tiffany Britt	Customer Service
Tracy Houin	Supervisor
Tracy Lavendar	Q.A.
Tracy Sheridan	csr
Wendy Keeler	Customer ServiceSince Jul 2011	Henrietta Neighbors Bar and GrillOwner Jun 2006 - Oct 2007

Former Employees

	Position at Sutherland Global Services	Next job position
Dominick Baldwin	SALES CONSULTANTJun 2014 - Oct 2014	DIRECT GENERAL INSURANCESALES CONSULTANT Since Nov 2014
Jasmine Brown	Customer Service RepresentativeDec 2012 - Feb 2013
Pamela Hirsch	Executive AdministratorSince Nov 2009	Xerox CorporationMarketing Coordinator
Tysen Ricks	Customer service representativeAug 2011 - Oct 2012
Uthra Venkataraman	Lead, Sutherland Global ServicesAug 2003 - Sep 2005