ROADWAY EXPRESS CUSTOMER CARE

4700 S Eastern Ave, Los Angeles, CA 90040

Background Check

Company Profile

Industry:Taxi Service, Local Trucking, Without Storage, Other Specialized Trucking, Long-Distance

Doing business as:Roadway Express
Roadway Express Inc

Site:roadway.com

Phone:(323) 832-9502, (323) 869-0092, (323) 869-9198 (Fax)

Members (2):Kirk Ditzler / Manager, President Jennifer Castro / Manager

SIC:4212 - Local Trucking Without Storage

Company size:249

Who has worked at ROADWAY EXPRESS CUSTOMER CARE

	Position at ROADWAY EXPRESS CUSTOMER CARE	Previous job position
Kim Chrispen	Customer Care Specialist	gmaccustomer relations 1995 - 2004

Former Employees

	Position at ROADWAY EXPRESS CUSTOMER CARE	Next job position
Amanda Abraham	Office ClerkAug 2002 - Jan 2004	Starwood Hotels & Resorts Worldwide, Inc.Vacation Planning Counselor Since Feb 2012
Angela Bouma	Human Resources Assistant, Dock SupervisorJan 2000 - Jan 2002	AB Writing & DesignOwner/ Writer & Designer Since Jan 2013
Becky Cooper	Customer Care SpecialistApr 2005 - Sep 2005	BSUM Child Development CenterProject Coordinator Since May 2012
Bob Vance	Manager1984 - 1998	Farmers Insurance GroupDistrict Manager Since Jul 2004
Brenda Ladnier	Customer Care SpecialistApr 1999 - Jul 2006	YRC FreightSales Administrative Assistant Since Mar 2011
Candace Howell	Executive AssistantJan 2007 - Apr 2009 Customer Solutions Care SpecialistOct 1993 - Jan 2005	YRC FreightAccount Executive Since Apr 2012
Carlton Petty	Dock Supervisor/ Relay DispatherFeb 1994 - Feb 1996	Southwestern Illinois CollegeSite Representative Since Nov 2001
Carol Jensen	Sales Executive2000 - 2003	Edina RealtyRealtor Since 2003
Carolyn Boykin	Inside Sales Representative, Roadway's Time Critital ServicesMay 1997 - Sep 1999	Time Warner CableInside Sales Representative Since Apr 2012
Carolyn Kracker	Customer Care Specialist
Cherish Griffith	Customer Care Specialist
Chris Rackham	Sales RepresentativeDec 2001 - Jul 2002	NAI HiffmanProperty Manager Since Oct 2009
Christine Cavanaugh	Customer Care SpecialistSep 2003 - Mar 2006
Craig Eggleston	Manager / SupervisorSep 1987 - Jan 1989	GE Healthcare, Technology InfrastructurePeriop Account Manger Since Aug 2008
David Whittle	Management1988 - 2003	Lennox IndustriesSoutheast Regional Transportation Manager Since Jul 2010
Dean Raasch	Supevisor1994 - 1996	Dean Inspires UProfessional Inspirational Speaker Since Sep 2012
Debbie Hyles	Customer Support SpecialistSince 1988	RoadwayCustomer Care Specialist
Deirdre Logan	Customer Care SpecialistJan 1997 - Jan 2005 Customer ServiceJan 1997 - Jan 2004	Alliance Shippers IncBusiness Development Analyst Since May 2012
Denise Nelson	Executive Assistant to VP, Operations Planning & Engineering1988 - 1994	CAPREIT, Inc.Assistant Manager/Program Director Since Feb 2013
Dina Cruz	Data Entry/ReceptionistOct 2003 - Jul 2006	Northwestern Lake Forest HospitalOffice Support Since Oct 2012
Gayle Schwartz	Sales RepresentativeSep 1998 - Jan 2001	Philips SonicareField Sales Representative Since Dec 2012
George Meier	Special Services Mgr/Sales Development Mgr/Customer Care MgrNov 1999 - Apr 2007	FreightquoteSr. Director, Freight Brokerage Since 2013
Gloria Gabriel	Sales Representative1998 - 1999	Tall Pines ConservancyProduction Volunteer Since 2013
James Petrush	IT Consultant1998 - 1998	Summa Health SystemClinical System Analyst Since Feb 2013
James Rasmussen	Account RepresentativeFeb 2003 - Nov 2007	Dragging AsphaltOwner Since May 2012
James Shockley	Customer Care SpecialistJan 2005 - Jan 2009	Fedex TechConnectSpecialty Customer Service Representative-Dual Rep. Since Nov 2011
Janice Zawatski	Customer Care Supervisor
Jeff Mooney	Special Services ManagerOct 2007 - Apr 2009 Customer Care ManagerJan 2006 - Sep 2007 Account RepresentativeJul 2004 - Dec 2005	R&L CarriersDirector of National Accounts Since Jan 2013
Jim Schaub	Director of Business Development / District Sales Manager / Area Sales ManagerJun 1988 - Feb 2005 Terminal Operations & Sales ManagerJul 1985 - Jun 1988 Sales RepresentativeFeb 1980 - Jun 1985	Country FinancialFinancial Representative Since Apr 2012
John Amaral	Database ConsultantJul 1994 - Sep 1995
John Critser	Dock Supervisor / HR ManagerJan 1985 - Jan 1990	HairuWearWarehouse Manager Since Feb 2013
John Hatcher	Dock SupervisorOct 1997 - Dec 2000	UMS - United Medical SystemsCustomer Relations Scheduling Manager Since Mar 2011
John Puglia	Manager, Marketing Communication1993 - 2007 Executive Producer1990 - 1993	WhiteSpace CreativeVice President Creative Since Jan 2010
John Vaughn	Customer Care ManagerApr 2004 - Aug 2008
Judy Little	Special Services ManagerJan 2005 - Apr 2007 Customer Care ManagerJan 2003 - Feb 2005 Account ManagerMay 1996 - Jan 2003 Customer Care ManagerJan 2003 - Jan 2005 Account RepresentativeAug 1996 - Jan 2003 SupervisorAug 1995 - Aug 1996	YRC WorldwideCorporate Account Executive Since Apr 2007
Karen Daniels	Senior Accounts Receivable AnalystJan 2001 - Jan 2004 Corporate Rate ExaminerJan 1993 - Jan 1996	CovidienMaterials & Distribution Planning Coordinator Since Jul 2007
Keith Dailey	Casual Dock WorkerJul 2005 - Aug 2007	The Medicus FirmPhysician Recruiter Since Oct 2011
Keith Lucas	Dispatch SupervisorNov 2006 - Oct 2007	HCA Physician ServicesStaff Accountant Since Feb 2013
Kendra Miller	Senior Manager, Strategic Customer CareMar 2006 - Apr 2007 Sales Training & Development CoordinatorJan 2005 - Mar 2006 Customer Care ManagerNov 2003 - Jan 2005 Quality of Product ManagerFeb 2001 - Nov 2003 Various Management PositionsSep 1997 - Feb 2001	Astra Supply ChainSoutheast Vice President of Sales Since Jun 2013
Larry Mcelrath	Manager Inside SalesMay 2008 - Nov 2009 Customer Care ManagerSep 2007 - May 2008	The Timken CompanyCustomer Relations Manager Since Jun 2012
Laura Dalton	Sales Training Coordinator2007 - 2009 Internal Auditor1997 - 1998	Roadrunner Transportation ServicesInside Sales Manager Since Jun 2012
Lee Cramer	Executive AssistantJan 2005 - Sep 2008 Sr. Administrative Asst to Dir. Human ResourcesMay 1995 - May 2004 Human Resources Administrator and AsstJan 1995 - Jan 2004 Administrative Assistant to Manager of Compensation and BenefitsJan 1992 - Jan 1994 HR AssistantJan 1988 - Jan 1992 Switchboard OperatorJan 1983 - Jan 1987 General Office ClerkJan 1979 - Jan 1982	Akron Children's HospitalExecutive Assistant to VP Information Systems(CIO) & CMIO Since Aug 2010
Lem Goodpasture	Corporate Account ExecutiveSep 2009 - Mar 2012	Holland, Reddaway, New PennCorporate Account Executive Since Apr 2012
Leroy Schalk	Director of Customer SolutionsJan 2007 - May 2009 Marketing Services ManagerJan 2005 - Jan 2007 Southern Division Marketing ManagerJan 2003 - Jan 2005 Senior Account ManagerJan 1998 - Jan 2003 Account ManagerSep 1991 - Jan 1998 Dock SupervisorFeb 1987 - Sep 1991	Jarrett Logistics SystemsDirector of Business Development Since Mar 2012
Leslie Todd	Customer Care Rep/Account rep
Lisa Scaccianoce	Customer Care SpecialistAug 2002 - Jan 2007	Learning Resources, IncCustomer Service Since Aug 2008
Loren Tunnicliffe	Field EngineerMay 2001 - Sep 2002	Raintree Systems, Inc.Channel Partner Program Manager Since May 2012
Loretta Chasse	Operations SupervisorJan 1993 - Jan 1996	Quest DiagnosticsLogistics Supervisor Since Jan 2009
Lyndal Chapman	Line Haul DriverAug 2004 - Mar 2005	HEBDispatcher Since Dec 2012
Max Osbun	Sales1992 - 1996	BioventusInterim Director Reimbursement Since Sep 2012
Michael Lordan	Sales Development ManagerJan 2004 - Jan 2006	CEVA LogisticsCorporate Account Executive Since Oct 2011
Michael Pope	Inside Sales AssistantJan 1998 - 2004	YRCAccount Executive Since Aug 2010
Michael Rogers	Customer Care SpecialistJul 2005 - Nov 2005	University of California, RiversideProgrammer / Analyst II Since May 2007
Michael Sarrafian	Programmer AnalystJul 1991 - Nov 1993	Holy Spirit HospitalData Analyst II Since Apr 2013
Mike Narr	Operations SupervisorOct 1988 - Aug 1992	US FoodsTransportation Manager Since Feb 2012
Pamela Newell	Payroll Clerk and Line Haul Specialist1977 - 1995	Industry MagazinesColumnist Since Jan 2010
Patricia Rudolph	Customer Care CoordinatorJun 2004 - May 2010	TTC MarketingCustomer Service Representative Since Apr 2013
Patrick O'hearn	City Dispatcher, Dock Supervisor, Quality Action Team LeaderOct 1988 - Apr 1994	High Point Regional Health SystemSystem Excellence Team Member Since Jul 2012
Peri Marando	Account ManagerSep 2008 - Mar 2009 Director of Field SalesFeb 2007 - Sep 2008 Sales Development ManagerJan 2005 - Jan 2006 Customer Care ManagerJan 2003 - Jan 2005 Sales RepresentativeMar 1989 - Jan 2003 Office ManagerMar 1987 - Mar 1989 Dock SupervisorMar 1985 - Mar 1987	YRC IncSenior Account Executive Since 2008
Peter Crowley	Vice President-Central DivisionJan 2007 - Jan 2009 Vice President of OperationsAug 2005 - Jan 2007 Assistant VP of Organizational Development and Operational PerformanceApr 2004 - Aug 2005 Director, Regional OperationsNov 2002 - Apr 2004 Director, Manager, Sales Rep, Operations SupervisorApr 1984 - Nov 2002	YRC FreightPerformance Consultant Since Aug 2013
Peter Yonke	Corporate Sales1983 - 2001	Cardinal HealthDirector, Sales , Integrated Logistics Services Since Jul 2011
Priscilla Washington	Customer Care Representative
Richard Hedwall	Terminal ManagerOct 1995 - May 2000 Terminal Operations ManagerJun 1991 - Oct 1995 Asst. Dock Supervisor/Dock Supervisor/DispatcherSep 1986 - Jun 1991	The Pasha GroupDirector of Transportation-Pasha Trucking, LLC Since Feb 2012
Sheron Taylor	Customer Care manager
Stacey Carnes	Customer Service RepresentativeJun 1989 - Mar 2002	Plymouth Rock Assurance CorpSenior Marketing Services Specialist Since Jun 2004
Sundra Rumph	Corp Customer Care
Tamara Hartless	ASD Clerk/DispatcherJun 1995 - Jun 1996	WVA Air National GuardFirst Sergeant Since Aug 2012
Trish Gooch	Customer CareSep 2008 - Jan 2009	National Technology TransferTerritory Account Manager Since Sep 2012
Tyrone Murphy	Terminal Operations ManagerOct 1998 - Apr 2006	The Murphy Group Inc.Owner
Virden Von Qualen	Corporate Account ManagerJan 1972 - Jan 1994	Dynamic Sales InnovationsAccount Manager Since Jul 2010
Virden Von Qualen	Corporate Account ManagerJan 1972 - Jan 1994	Ambit EnergyIndependent Energy Consultant Since Mar 2013