Company Profile
Industry:Outsourcing/Offshoring
Site:callcenter.com
Description:Cyber City Teleservices Group Companies provides its clients with dedicated, shared and hybrid call center outsourcing solutions that help drive world class customer relationships. Together our call center brands have earned a reputation of unparalleled service and results by focusing their efforts on people. Our call center teams are fully committed to delivering the desired outcomes for our valued clients. Cyber City Teleservices Group Companies partner with a variety of Fortune 500 and...
Specialties:Inbound, Outbound, Domestic, Nearshore, Offshore, Customer Service, Customer Care, Sales, Retention
Founded:1993
Company size:5001-10,000 employees
Summary
The organization Interactive Response Technologies, (Irt) operates in Outsourcing/Offshoring field. Interactive Response Technologies, (Irt) is located at the address 4500 N State Rd 7 SUITE 301, Fort Lauderdale, FL 33319. Visit the official website of Interactive Response Technologies, (Irt) for more information.
Who has worked at Interactive Response Technologies, (IRT)
| Position at Interactive Response Technologies, (IRT) | Previous job position | |
|---|---|---|
| Alisa Mckenzie | Trainer |
|
| Cristina Williams | McDonalds Mar 2009 - Apr 2011 | |
| Jasmine Adams | Customer Care RepresentativeSince Jun 2012 |
Supreme Design PublishingRepresentative Since Jan 2011 |
| Jennifer Hitch | Training & Quality ManagerSince Sep 2007 |
NCO GroupSr. Trainer T-Mobile Project Nov 2005 - Sep 2007 |
| Mark Brown | Training & Quality ManagerSince Sep 2012 |
T-MobileHigh Volume Retail Store Manager Oct 2010 - Sep 2012 |
| Michelle Mowatt | Training SpecialistSince Dec 2007 |
IRTTraining Associate Dec 2007 - Dec 2011 |
| Petula Barclay | Customer Service Representative (CSR)Since Jul 2012 |
Victoria Mutual Building SocietyMortgage/Savings Administrator; Titles/Securites Clerk; Foreign Currency Accounting Clerk Jan 2006 - Mar 2012 |
| Shawn Kirk | Program ManagerSince Jun 2012 |
SykesSenior Account Manager Jul 2011 - Jun 2012 |
| Steve Stephenson | customer service rep |
|
| Syneca Wilson | U-Verse Sales Agent/Floor SupportSince Sep 2010 |
Cycle GearSales Representative Jun 2009 - Jun 2010 |
| Tamara Mahan | Supervisor |
Interactive Response Technologies, Inc.Training Facilitator Dec 2008 - May 2010 |
| Terri Robertson | VP, Client Services & Operations Director Client Services & Operations2000 - Sep 2011 |
IRTDirector, Client Services & Operations Jul 2000 - Sep 2011 |
Former Employees
| Position at Interactive Response Technologies, (IRT) | Next job position | |
|---|---|---|
| Aaron Ashley | AT&T Customer CareSep 2008 - May 2009 |
|
| Ana Maria Cruz | Supervisor for People's Trust Homeowners Insurance CompanySep 2009 - Jan 2010 |
|
| Angie Kamperveen | Teleservices RepresentativeFeb 2005 - Dec 2005 |
N.E.WCustomer Care Representative Since Sep 2011 |
| Brenda Wooden | Customer Service SupervisorOct 2006 - Aug 2011 |
|
| Brian Kavanaugh | Call Center SupervisorNov 1995 - May 1996 |
Kavanaugh CallCenter GroupManager of Business Development Since Jun 2005 |
| Bridgette Bates | Customer Service & Sales RepresentativeOct 2010 - Jun 2011 |
|
| Carlos Vargas | Customer Service RepresentativeFeb 2005 - Jun 2006 |
|
| Chad Mason | Program Management2004 - 2006 |
EXPRESS SCRIPTS INCORPORATEDSenior Director Business Planning and Analysis Since 2010 |
| Cynthia Attara | Sales associate/ Retention associateAug 2005 - Jan 2006 |
Kaplan UniversityCorporate Recruiter/ Administrator Since Sep 2009 |
| Cynthia Hillery | Administrative/ CSRSep 2011 - Nov 2011 |
|
| Denee Memminger | Customer Service RepresentativeApr 2011 - Jul 2011 |
|
| Djimon Cain | Customer Service RepresentativeMar 2010 - Feb 2011 |
|
| Eliseo Angel | Customer Service/Sales RepresentativeJul 2010 - May 2012 |
Reliant EnergyCustomer Service Sales Representative Since Jun 2012 |
| Eliza Jenkins | SupervisorSep 2007 - Oct 2012 |
Canon Business Process Services, Inc.Records Analyst Since May 2013 |
| Enza Labush | Inside Sales Executive/Service Representative2005 - 2007 |
|
| Frank Modrak | Senior Vice President, Sales & MarketingJan 2008 - Sep 2010 |
Golden Gate BPO Solutions, LLCManaging Director Since Apr 2006 |
| Huguelene Jean-Philippe | Customer Service Agent2007 - 2008 |
Women's Cancer CareMedical Assistant Since 2012 |
| Isidro Martinez | Team Manager2008 - 2008 |
AllstateField Auto Technical Adjuster Since Jul 2011 |
| James White | Customer Service RepresentativeMar 2004 - Jun 2009 |
|
| Jihad Muhammad | Customer Care AgentJan 2007 - Jan 2008 |
FedEx ExpressOperations Associate Since Jan 2013 |
| Jim Maynard | Manager, Training and Quality2004 - 2006 |
C3/CustomerContactChannels, Inc.Manager - Internal Development Since Dec 2011 |
| Joe Pinney | Customer Service AgentNov 2008 - Jan 2013 |
|
| John Homer | IT Support1995 - 1997 |
Harrington GroupDirector of Information Technology Since Apr 2004 |
| Jolisshia G | Call Center AgentJun 2012 - Nov 2012 |
Gethsemane Christian Learning CenterTeacher Since Feb 2013 |